On average, how many lead calls do you miss each month because you’re with a customer, in a meeting, or away from your phone?
*
📲 0-5
📲 6-15
📞 16-30
📞 31-50
📵 More than 50 calls
How often does answering or scheduling calls pull you away from the job site or interrupt your work?
*
✅ Rarely — it doesn’t really interrupt my work
📅 Occasionally — a few times a week
⏰ Frequently — most workdays
⚠️ Very often — it’s a constant interruption
🚫 All the time — it’s a major distraction
How often do potential jobs slip away because follow-ups are slow or inconsistent?
*
✅ Almost never
📅 Occasionally
⏰ Fairly often
⚠️ Very often
🚫 Constantly — we lose track of people
About how many reminders or follow-ups do you manually send each week (texts, calls, emails)?
*
📩 0–5
A few times a month
📩 6–15
📩 31–50
📩 More than 50
When calls come in, how consistent is the way they’re handled and moved toward booking a service visit?
*
✅ Very consistent — every call follows the same process
📅 Mostly consistent, but depends on how busy we are
⚠️ Inconsistent — it varies from call to call
🚫 Very inconsistent — we’re mostly reacting in the moment
❌ There’s no real process in place
About how many hours per week do admin tasks or job scheduling add to your already packed schedule?
*
⏱️ 0–2 hours
⏱️ 3–5 hours
⏱️ 6–10 hours
⏱️ 11–15 hours
⏱️ More than 15 hours
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